& partner

We provide service capacity

Guidion has the latest digital platform and collaborates with more than 700 zppers. This way, we can easily adapt to your needs.
WHAT WE DO

Fully manage your customer visits

  • A nationwide network of more than 1,000 technicians
  • Wide range of installation, repair and maintenance activities and recall support.
  • Your customers can easily schedule appointments online
  • Clear insight into results through reports and dashboards
  • The very best customer journey that you can expand with Plus services
Telecom installer
What we offer you

Your customer visits are fully taken care of

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A nationwide network of 700+ technicians

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Wide range of installation, repair and maintenance activities

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Your customers can easily schedule appointments online

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Clear insight into results through reports and dashboards

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The very best customer journey that you can expand with Plus services

Active in...

Since 2006

telecoms

We install the internet, digital television and telephony. In addition, we also do fault work. We work with coax, fiber and DSL networks.

Since 2007

Central heating

We carry out annual maintenance work on central heating boilers. In addition, you can also come to us for cleaning mechanical ventilation systems.

Since 2024

Recall
actions

Guidion offers recall support. Our network can be used to control and optimize various products.

Since 2021

Safe home

We increase safety (at home) through various activities. For example, we install smoke detectors, alarm systems and AEDs.

Since 2014

telecoms

We install the internet, digital television and telephony. In addition, we also do fault work. As a technician, you can work with coax, fiber and DSL networks.

Since 2012

Central heating

We carry out annual maintenance work on central heating boilers. And clean mechanical ventilation systems.

Since 2012

Smoke detectors

Since July 2022, it has been mandatory to have a smoke detector on every floor in the house. We install smoke detectors and, in some cases, also carry out checks.

Our results

More than 1,000

Engineers active

20,000

Tickets per week

4.3

Google rating

+40

NPS score

Want to work together?

Leave your contact details and we will contact you soon. Prefer to mail directly? That is also possible, of course. Mail to sales@guidion.net.

After a brief inventory of your needs, Lars and his team ensure a smooth start. We'll get to work for you in no time!

Leave your details and we will contact you.












Guidion basic package

Guidion mechanicsGuidion mechanic fixingGuidion call center

Here's what you can expect from us

Flexible field service
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National network of technicians

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Expert service desk

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Quality & capacity management

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Account management

Customer journey & data
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Customers can easily schedule appointments online

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Efficient and scalable digital processes

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Operational data dashboard

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Standard API integration

Add extra services

Guidion mechanics
Platform
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Mixed workforce

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Chain integration

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Remote Mechanic

Guidion meeting
Customer journey
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Pilots & experiments

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CX

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Branded customer journey

Guidion data app
Dates
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BI dashboard

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Tailored insights

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Data enrichment

Become a colleague
And more...
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2nd line support

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Custom API

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Branded mechanics

I'm interested, contact me!

Or send an email to sales@guidion.net

Guidion mechanics
Platform
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Mixed workforce

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Chain integration

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Remote Mechanic

Guidion meeting
Customer journey
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Pilots & experiments

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CX

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Branded customer journey

Guidion data app
Dates
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BI dashboard

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Tailored insights

Grey check icon

Data enrichment

Become a colleague
And more...
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2nd line support

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Custom API

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Branded mechanics

The best digital tools

Business card - Guidion

Business card

Your customer will receive the technician's digital business card 24 hours in advance. This includes his/her work experience, 5-star rating and a photo. Get to know us in advance!

Partner portal guide

Partner portal

We'd love to share the insights and data we collect for you. In your “Partner portal”, you will find information about the assignments to be carried out, dashboards and reports.

Self-service guide

Self-service

Self-service is our online planning tool. Through this application, your customer can quickly and easily schedule an appointment with the technician himself.

5-star rating guide

5-star rating

After a visit, your customer reviews the technician based on a 5-star rating. We use this valuable feedback to fine-tune our customer journey.

Self-service guide

Self-service

Self-service is our online planning tool. Through this application, your customer can quickly and easily schedule an appointment with the technician himself.

Partner portal guide

Partner portal

We'd love to share the insights and data we collect for you. In your “Partner portal”, you will find information about the assignments to be carried out, dashboards and reports.

5-star rating guide

5-star rating

After a visit, your customer reviews the technician based on a 5-star rating. We use this valuable feedback to fine-tune our customer journey.

Business card - Guidion

Business card

Your customer will receive the technician's digital business card 24 hours in advance. This includes his/her work experience, 5-star rating and a photo. Get to know us in advance!

“With Guidion on board, I'm sure we're ready for the future.”

telecom partner

Patrick Leussink

Sr. Chain Manager Odido

What customers say about Guidion

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